Frequently Asked Questions

How long does delivery take?

Orders are delivered within 3-5 business days across South Africa.

Which courier service do you use for deliveries?

We use Aramex & The Courier Guy as our trusted courier partners. This ensures reliable, efficient, and trackable delivery straight to your doorstep or pick-up point.

Do you offer nationwide delivery?

Yes, we ship anywhere within South Africa.

Are your watches original?

Yes. 100% authenticity is part of our promise. We work with verified suppliers only to make sure pieces are in its original form, in original packaging.

How can I track my order?

Once your order is dispatched, courier details will be shared with you via email.

What is your return policy?

We offer a 7-day return policy from the date of delivery.

What payment methods do you accept?

We accept all major payment methods. including Visa, Mastercard, Amex, Apple Pay and Google Pay, through YOCO, a well-known and reliable South African payment gateway.

For any other inquiries or assistance, please contact us at support@tiqsa.co.za or WhatsApp us on +27 65 504 2962. Thank you for choosing Tiq!